pub702 Frequently Asked Questions
Everything You Need to Know

Creating a pub702 account takes less than three minutes. Visit pub702.net and click the Register button. Fill in your mobile number or email address, set a password, and provide your full name and date of birth. You must be at least 21 years old to register. After submitting, verify your mobile number via the OTP sent to your phone, and your account is ready.

pub702 requires a valid Philippine government-issued ID showing your full name and date of birth. Accepted IDs include your PhilSys National ID, driver's license, passport, UMID, SSS or GSIS ID, and Voter's ID. Upload clear photos of the front and back of your ID through Account Settings. Verification is typically completed within 24 hours on business days.

Accounts may be locked due to multiple failed login attempts, incomplete KYC verification, a self-exclusion request, or a security review triggered by unusual activity. If your account is locked and you did not request it, email [email protected] with your registered email or mobile number and a brief description of the issue. Our team will respond within a few hours, 24/7.

No. pub702 strictly allows one account per player. Duplicate accounts violate our Terms and Conditions and may result in all accounts being permanently closed and balances forfeited. If you have accidentally created two accounts, contact [email protected] immediately to resolve the situation before it affects your standing on the platform.

On the pub702 login page, click "Forgot Password" and enter your registered mobile number or email address. You will receive an OTP or reset link within a few minutes. Follow the instructions to set a new password. If you no longer have access to your registered contact details, email [email protected] with your account information and valid ID for manual account recovery.

To permanently close your pub702 account, go to Account Settings and select the account closure option, or email [email protected] with the subject line "Account Closure Request." Any remaining balance will be withdrawn to your verified payment method before closure. Note that permanent closure is irreversible. If your reason for closing is problem gambling, we recommend using self-exclusion instead.

The minimum deposit on pub702 is ₱100 for e-wallets such as GCash, Maya, and GrabPay. Bank transfers via BPI, BDO, or Metrobank have a minimum of ₱500 due to bank processing requirements. There is no maximum deposit limit beyond your account verification tier. Deposits via GCash and Maya are typically credited instantly to your pub702 wallet.

GCash withdrawals on pub702 are processed within 15 to 30 minutes for verified accounts. During peak hours — particularly on Friday and Saturday evenings — processing may extend to up to 2 hours. pub702 does not charge withdrawal fees for GCash. The minimum withdrawal amount is ₱200, and the daily withdrawal limit for standard accounts is ₱50,000 via GCash.

pub702 does not charge any fees for deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction charges — for example, BPI and BDO may charge a small inter-bank transfer fee for InstaPay transactions. GCash, Maya, and GrabPay transfers to and from pub702 are generally fee-free on the player's end.

Bank transfer withdrawals to BPI, BDO, or Metrobank via InstaPay are typically completed within 1 to 3 business hours for verified accounts. Transfers processed after banking hours or on public holidays may take until the next business day. For faster access to your funds, we recommend using GCash or Maya as your primary withdrawal method on pub702.

Yes. pub702 accepts over-the-counter payments through 7-Eleven using the CLiQQ app or CLiQQ kiosks. Generate a payment reference code in your pub702 account under Deposit, select 7-Eleven, and complete the payment at any 7-Eleven branch nationwide. Credits are applied within 30 to 60 minutes after payment confirmation. The minimum OTC deposit is ₱200.

pub702 offers a wide selection of games including Color Game, JILI slots, live dealer casino (baccarat, roulette, blackjack, sic bo), bingo, fishing games like Mermaid Fishing, card games including Pool Rummy, and sports betting covering PBA, NBA, UFC, and international football. The game library is updated regularly, with JILI and Evolution Gaming among the top providers available.

pub702 uses certified Random Number Generator (RNG) technology for all slot and electronic games, ensuring each spin or outcome is entirely random and cannot be predicted or manipulated. Live casino games use real dealers and physical equipment streamed in real time, adding an additional layer of transparency. Game fairness is audited regularly as part of our regulatory compliance under applicable Philippine gaming standards.

Return to Player (RTP) percentages vary by game title. JILI slots on pub702 generally range from 96% to 97.5% RTP. You can find the specific RTP for each game in the game's information or paytable section before you play. Higher RTP means a lower house edge over a long period of play, though individual session results will always vary due to RNG variance.

Yes. pub702 is fully optimized for mobile browsers on both Android and iOS devices. No app download is required — simply open pub702.net in your mobile browser (Chrome or Safari recommended) and log in. The platform automatically adjusts to your screen size. All games, including live casino, Color Game, slots, and bingo, are fully playable on mobile with no loss of quality.

pub702's sports and special events betting section covers a broad range of Filipino-relevant markets. Availability of specific events including sabong may vary depending on current Philippine gaming regulations and event schedules. Check the Sports or Live Events section of pub702 for the most current listing of available markets. All betting is subject to applicable Philippine gaming rules.

pub702 offers a welcome bonus for newly registered and verified players. Bonus details — including the deposit match percentage, maximum bonus amount, and eligible games — are listed on the Promotions page of your pub702 account after registration. Welcome bonuses are subject to wagering requirements, which you must meet before bonus-derived winnings can be withdrawn. Always read the full bonus terms before claiming.

A wagering requirement (also called a rollover or turnover requirement) means you must wager a multiple of your bonus amount before you can withdraw the winnings. For example, a 20x wagering requirement on a ₱500 bonus means you need to place ₱10,000 in qualifying bets before the bonus winnings are released for withdrawal. Full wagering terms for each pub702 promotion are listed in the individual promotion's Terms and Conditions.

Yes. pub702 has a tiered loyalty program that rewards consistent players with points for every real-money wager. Points can be converted to bonus credits or used for exclusive rewards. Higher loyalty tiers unlock faster withdrawal processing, higher daily limits, a dedicated account manager, and invitations to special pub702 events and promotions. Your current tier and points are visible in your account dashboard.

Active promotions including free spins and reload bonuses are listed in the Promotions section of your pub702 account. Most bonuses require you to opt in before making your qualifying deposit. Some promotions are automatically credited. Free spins are typically valid for specific JILI slot titles and expire within 24 to 72 hours of being credited. Always check the expiry date and eligible games before using them.

Bonuses on pub702 may be cancelled if the wagering requirement was not met before the bonus expiry date, if a withdrawal was requested while an active bonus was in progress, or if account activity flagged a violation of the promotion's terms. Bonuses are also voided on accounts found to have multiple registrations. If you believe a bonus was removed in error, contact [email protected] with the promotion name and your account details.

The minimum age to register and play on pub702 is 21 years old, in strict compliance with Philippine gaming regulations. Age is verified during the KYC process using a valid government-issued ID. Any account found to belong to a player under 21 will be immediately closed and reported to PAGCOR as required by law. pub702 has zero tolerance for underage gambling.

pub702 operates under applicable Philippine gaming regulations and is committed to full compliance with PAGCOR's responsible gaming standards, AML requirements, and player protection frameworks. Philippine residents can play on pub702 as part of a legally regulated online gaming environment. We do not fabricate or display specific license numbers on our site, but our operations adhere to all applicable local gaming laws.

To self-exclude, log in to pub702 and go to Account Settings, then select Responsible Gaming. Choose your preferred exclusion period: 24 hours, 7 days, 30 days, 6 months, or permanent. The exclusion takes effect immediately upon confirmation. If you cannot log in, email [email protected] with the subject "Self-Exclusion Request" and your registered contact details. Your remaining balance can be withdrawn during exclusion.

If gambling is causing stress, financial difficulty, or affecting your relationships, stop playing immediately and reach out for help. pub702's responsible gaming team is available 24/7 at [email protected]. You can also access PAGCOR's responsible gaming resources through their official government channels. Self-exclusion, deposit limits, and session time limits are available free of charge in your pub702 account settings right now.

pub702 customer support is available 24 hours a day, 7 days a week. The fastest way to reach us is via live chat inside your pub702 account. You can also email us at [email protected] for non-urgent queries or account issues requiring document submission. Our support team handles questions in English and Filipino. We aim to respond to all email inquiries within 2 to 4 hours.